Cargo Collective Returns

We accept returns for a full store credit on full priced items (minus the shipping fee) subject to the following conditions:

• Orders must be returned to the address supplied within 7 days of delivery
• Items must be unwashed, unused, and in their original condition
• Product must be packaged and returned in the original packaging

If you have met the above criteria, please email hello@cargocollective.com.au and we will happily organise your store credit once we have received the returned item.

Please note sale and discounted items are not eligible for return/exchange. All sales are final. 

All return/exchange items are to be sent at the buyer's expense. We recommend using tracking and insurance on your items as we are unable to take any liability for items lost or damaged in transit.

Faulty Items

We inspect all items thoroughly before sending to customers. However, if an item arrives in a faulty condition, we kindly ask for you to notify us via email within 7 days of receiving your order and we will take the appropriate measures of replacing the product where suitable.

Cargo Collective Return Address:

40 Murray Street

Nuriootpa SA 5355

Australia